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FIRST ORDER GIFT
FIRST ORDER GIFT
Verkaufsbedingungen
Last updated: June 25, 2026
OVERVIEW
These Terms of Sale apply to all purchases made on www.elunorawellness.com.
The terms “we”, “us” and “our” refer to Elunora Wellness. The terms “customer”, “you” and “your” refer to any person purchasing a product from our website.
By placing an order on our website, you confirm that you have read, understood, and accepted these Terms of Sale, as well as our Privacy Policy, Refund Policy, Digital Delivery Policy, and Terms of Service.
If you do not agree with these Terms of Sale, you should not place an order on our website.
1. Seller Information
This website is operated by Elunora Wellness.
Business name: Elunora Wellness
Email: hello@elunorawellness.com
Website: www.elunorawellness.com
2. Products Sold
Elunora Wellness sells digital products only.
Our products may include digital wellness tools, digital planners, Notion templates, PDF guides, downloadable resources, self-support systems, routine tools, and other digital materials.
No physical item will be shipped.
3. Product Information
Each product page describes the main features of the product, including its purpose, format, content, access method, and included materials.
Product images, previews, mockups, and screenshots are provided for presentation purposes. The final digital product may vary slightly depending on your device, software, browser, app version, or third-party platform such as Notion.
We make reasonable efforts to keep product information accurate and up to date. However, minor errors, omissions, or updates may occur.
Elunora Wellness reserves the right to update, modify, improve, discontinue, or remove any product at any time.
4. Prices
Prices are displayed on the product page and at checkout.
Prices may be displayed in euros or another currency depending on your location and checkout settings.
The final price, including any applicable taxes, discounts, or fees, is shown before payment is confirmed.
Elunora Wellness reserves the right to change prices, discounts, promotions, and offers at any time. The price charged is the price displayed at checkout at the time of purchase.
5. Orders
To place an order, you must select a product, add it to your cart, provide the required checkout information, choose a payment method, review your order, and confirm payment.
Before completing your purchase, you have the opportunity to review your order details and correct any errors.
By confirming your order, you acknowledge that the order involves a payment obligation.
Your order is accepted once payment has been successfully processed and an order confirmation has been sent.
Because our products are delivered digitally, we may be unable to cancel an order once digital access has been granted.
6. Payment
Payments are processed securely through the payment methods available at checkout.
Accepted payment methods may include credit card, debit card, PayPal, Shop Pay, Apple Pay, Google Pay, or other available payment providers.
Elunora Wellness does not store full payment card details. Payment information is processed by secure third-party payment providers.
We reserve the right to refuse, cancel, or hold an order in cases of suspected fraud, unauthorized payment use, chargeback abuse, incorrect information, or violation of these Terms of Sale.
7. Digital Delivery
All products are delivered digitally.
After successful payment, access to your digital product may be provided through one or more of the following methods:
Email delivery
Download link
PDF access file
Notion template duplication link
Checkout confirmation page
Customer account access
Digital access is usually provided immediately after purchase. In some cases, delivery may take a few minutes depending on email providers, spam filters, payment verification, or technical systems.
You are responsible for entering a correct email address at checkout.
If you do not receive your digital product, please check your inbox, spam folder, promotions folder, and the email used at checkout.
If you still need help, contact us at:
Please include your order number and the email address used at checkout.
8. No Physical Shipping
Elunora Wellness sells digital products only.
No physical product will be shipped.
Shipping fees do not apply unless explicitly stated otherwise.
Any reference to delivery on our website refers to digital delivery unless clearly stated otherwise.
9. Customer Responsibility
Before purchasing, you are responsible for checking that the product is suitable for your needs.
For Notion templates, you may need a Notion account to use the product. A free Notion account is usually enough unless otherwise stated on the product page.
You are responsible for having access to the required device, browser, app, software, or third-party platform needed to use the digital product.
Elunora Wellness is not responsible for technical issues caused by third-party platforms, software updates, device limitations, internet connection issues, or account restrictions on third-party tools.
10. Right of Withdrawal for Digital Products
If you are located in the European Union, you may have a legal right to withdraw from a distance purchase within 14 days without giving a reason.
However, because our products are digital and may be made available immediately after purchase, you expressly consent to immediate access to the digital content when completing your purchase.
You acknowledge that once access or download has begun, your right of withdrawal may be waived in accordance with applicable consumer law.
If digital access has not been used, downloaded, opened, or duplicated, you may contact us within 14 days of purchase to request cancellation.
This does not affect our 30-day money-back guarantee where applicable.
11. 30-Day Money-Back Guarantee
Elunora Wellness offers a 30-day money-back guarantee on our digital products unless clearly stated otherwise on the product page.
This means you have 30 days from the date of purchase to request a refund.
To request a refund, please contact us at:
Please include:
Your order number
The email address used at checkout
The product purchased
A short explanation of your request
Because our products are digital and cannot be physically returned, refund requests are reviewed according to our Refund Policy.
We reserve the right to decline refund requests in cases of fraud, policy abuse, repeated refund requests, unauthorized sharing, resale, copying, redistribution, chargeback abuse, or violation of these Terms of Sale.
12. Refund Processing
Once your refund request is received and reviewed, we will notify you if the refund is approved.
If approved, the refund will be issued to your original payment method.
Refunds usually take 5–10 business days to appear on your account, depending on your bank or payment provider.
If more than 15 business days have passed since your refund was approved, please contact us at:
13. Non-Refundable Situations
Refunds may be refused in the following cases:
The refund request is submitted after the 30-day period
The product has been redistributed, shared, copied, resold, or publicly posted
The product has been used in violation of our Terms
The request appears fraudulent or abusive
The customer has made repeated refund requests
The purchase involves a custom or personalized digital product
The purchase involves a gift card
This does not limit any mandatory rights you may have under applicable consumer law.
14. Legal Guarantee of Conformity
Where applicable, consumers may benefit from legal guarantees required by consumer protection laws, including guarantees related to the conformity of digital content or digital services.
If you believe your digital product has a technical issue or does not match the product description, please contact us at:
We will review the issue and, where appropriate, provide support, correction, replacement access, or another solution required by applicable law.
15. License of Use
When you purchase a digital product from Elunora Wellness, you receive a personal, non-exclusive, non-transferable license to use the product for your own personal use.
Your purchase does not transfer ownership of the product, design, content, template, system, file, brand, or intellectual property.
16. Prohibited Use
You may not:
Resell, redistribute, share, or give away the product
Upload the product to public platforms or file-sharing websites
Share PDF files, download links, or Notion template links with others
Copy the product to create competing products
Modify and resell the product
Claim the product as your own
Use the product for commercial redistribution
Transfer your access to another person
Unauthorized use may result in termination of access and further action where applicable.
17. Intellectual Property
All Elunora Wellness products, including text, visuals, templates, PDFs, Notion systems, product names, layouts, branding, graphics, and digital files, are owned by Elunora Wellness or used with appropriate rights.
All rights are reserved.
No part of our products or website content may be reproduced, copied, modified, distributed, resold, published, or exploited without prior written permission from Elunora Wellness.
18. Wellness and Medical Disclaimer
Elunora Wellness products are digital self-support tools designed for organization, routines, planning, self-care, reflection, and general wellness support.
They are not medical advice, mental health advice, psychological advice, therapy, diagnosis, treatment, or professional healthcare guidance.
Our products do not diagnose, treat, cure, or prevent any medical, mental health, psychological, hormonal, postpartum, neurodevelopmental, or emotional condition.
Any ADHD-related product is designed as an organization and planning support tool only.
Any postpartum-related product is designed for general support, routines, reflection, and self-care only.
Any body, wellness, or lifestyle-related product is for general educational and organizational purposes only.
If you are experiencing medical, mental health, postpartum, emotional, psychological, or physical concerns, please consult a qualified healthcare professional.
In case of emergency or severe distress, contact emergency services or a qualified professional immediately.
19. Results Disclaimer
Elunora Wellness products are designed to support planning, organization, routines, reflection, and general self-support.
We do not guarantee specific outcomes, health improvements, productivity results, body results, emotional results, financial results, lifestyle changes, or personal transformation.
Individual results may vary depending on personal circumstances, consistency, health, environment, needs, and product use.
Testimonials, reviews, and examples shown on the website represent individual experiences and do not guarantee that you will experience the same results.
20. Third-Party Platforms
Some products may require or work with third-party platforms such as Notion, email providers, payment providers, apps, or other digital tools.
We do not control these third-party platforms and are not responsible for their availability, updates, technical issues, outages, policy changes, pricing changes, or account restrictions.
Your use of third-party platforms is subject to their own terms and privacy policies.
21. Limitation of Liability
To the fullest extent permitted by law, Elunora Wellness shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the purchase or use of our products or website.
This includes, without limitation, technical issues, loss of data, third-party platform outages, personal dissatisfaction, lack of expected results, or misuse of the product.
Nothing in these Terms of Sale limits liability where such limitation is not permitted by applicable law.
22. Consumer Mediation
If you have a complaint, please contact us first at:
We will try to resolve the issue directly.
If you are a consumer and the dispute cannot be resolved after a written complaint, you may have the right to contact a consumer mediation service.
23. Governing Law
These Terms of Sale are governed by the laws applicable to the country where Elunora Wellness is legally established, unless mandatory consumer protection laws in your country provide otherwise.
If Elunora Wellness is legally established in France, these Terms of Sale are governed by French law, subject to mandatory consumer protection rights applicable in the customer’s country of residence.
24. Changes to These Terms
We may update these Terms of Sale from time to time to reflect changes in our products, services, legal requirements, or business operations.
The latest version will always be available on this page.
The “Last updated” date will be changed when updates are made.
25. Contact
For questions about these Terms of Sale, orders, digital access, or refunds, please contact us at: