Conditions d’utilisation

Last updated: June 25, 2026

OVERVIEW

Welcome to Elunora Wellness.

The terms “we”, “us” and “our” refer to Elunora Wellness. Elunora Wellness operates this store and website, including all related information, content, features, tools, digital products, and services, in order to provide you, the customer, with a curated shopping experience.

Elunora Wellness is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein, describe your rights and responsibilities when you use our website, purchase our digital products, or interact with our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, digital product access, refund conditions, intellectual property, warranty disclaimers, and limitations of liability.

By visiting, interacting with, purchasing from, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence.

To use the Services, including browsing our online store or purchasing any of our digital products, you may be asked to provide certain information, such as your name, email address, billing information, payment information, and other order-related details.

You represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials, where applicable, and for all activity that occurs under your account.

You may not transfer, sell, assign, or license your account or digital product access to any other person.

SECTION 2 - OUR PRODUCTS

Elunora Wellness sells digital wellness tools, digital planners, Notion templates, PDF guides, self-support systems, and other downloadable or digitally accessible resources.

All products sold on this website are digital products. No physical item will be shipped.

We make every effort to provide accurate descriptions, previews, images, mockups, and representations of our products. However, product visuals, colors, layouts, and appearance may vary slightly depending on your device, screen settings, software, platform updates, or third-party tools such as Notion.

We do not guarantee that any product will meet your personal expectations, produce a specific result, or look exactly the same on every device or platform.

Product descriptions, prices, offers, and availability may change at any time without notice.

We reserve the right to modify, discontinue, update, or remove any product at any time.

SECTION 3 - DIGITAL PRODUCT ACCESS

After purchase, you will receive access to your digital product through one or more of the following methods:

Email delivery

Download link

PDF access file

Notion template duplication link

Checkout confirmation page

Customer account access

Digital access is usually provided immediately after successful payment. In some cases, access emails may take a few minutes depending on your email provider, spam filters, or payment verification.

You are responsible for entering a correct email address at checkout.

If you do not receive your digital product, please check your inbox, spam folder, promotions folder, and the email address used at checkout. If you still need help, contact us at:

hello@elunorawellness.com

Please include your order number and the email address used at checkout.

SECTION 4 - ORDERS

When you place an order, you are making an offer to purchase a digital product from Elunora Wellness.

Your order is accepted once payment has been successfully processed and order confirmation has been sent.

Please review your order carefully before submitting it. Because digital products may be delivered instantly, we may be unable to cancel an order once digital access has been granted.

If we need to change, decline, or cancel an order, we will attempt to contact you using the email address or billing information provided at checkout.

Your purchases are subject to our Refund Policy.

You represent and warrant that your purchases are for your own personal use and not for commercial resale, redistribution, reproduction, or unauthorized sharing.

SECTION 5 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product will be the price displayed at the time the order is placed and confirmed at checkout.

Unless otherwise stated, posted prices may not include applicable taxes, VAT, duties, or other charges required by law. The final amount will be displayed at checkout before payment.

We may offer promotions, discounts, bundles, or limited-time offers from time to time. These offers may be subject to additional conditions.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.

You represent and warrant that you are authorized to use the payment method provided and that the payment information you submit is true, correct, and complete.

SECTION 6 - PAYMENT

Payments are processed securely through the payment providers available at checkout, such as credit card, PayPal, Shop Pay, Apple Pay, Google Pay, or other available methods.

Elunora Wellness does not store full payment card details. Payment information is processed by secure third-party payment providers.

We reserve the right to refuse, cancel, or hold any order in cases of suspected fraud, unauthorized payment use, chargeback abuse, or violation of these Terms.

SECTION 7 - NO PHYSICAL SHIPPING

Elunora Wellness sells digital products only.

No physical product will be shipped.

Shipping fees do not apply unless explicitly stated otherwise.

Any reference to shipping, delivery, or fulfillment on the website should be understood as digital delivery unless clearly stated otherwise.

SECTION 8 - REFUNDS AND DIGITAL CONTENT

Refund requests are handled according to our Refund Policy.

We offer a 30-day money-back guarantee on our digital products unless clearly stated otherwise.

Because our products are delivered digitally and may be accessed immediately after purchase, refund requests may be refused in cases of fraud, abuse, repeated refund requests, unauthorized sharing, resale, copying, redistribution, or violation of these Terms.

For customers located in the European Union, digital content may be made available immediately after purchase. By completing your purchase and accessing digital content immediately, you expressly consent to immediate delivery and acknowledge that your right of withdrawal may be waived once access or download has begun.

This does not affect our 30-day money-back guarantee where applicable.

SECTION 9 - LICENSE OF USE

When you purchase a digital product from Elunora Wellness, you receive a personal, non-exclusive, non-transferable license to use the product for your own personal use.

Your purchase does not transfer ownership of the product, design, content, system, template, files, brand, or intellectual property.

You may not resell, redistribute, share, copy, reproduce, upload, transfer, publish, modify for resale, or commercially exploit any Elunora Wellness product.

This includes, but is not limited to:

Sharing PDF files

Sharing Notion template links

Uploading files to public platforms

Selling modified versions

Claiming the product as your own

Using the product to create competing products

Giving access to others who have not purchased the product

Unauthorized use may result in termination of access and further action where applicable.

SECTION 10 - INTELLECTUAL PROPERTY

All content on this website and within our digital products, including but not limited to text, product names, visuals, graphics, layouts, templates, PDFs, Notion systems, product previews, branding, logos, designs, and digital files, is owned by Elunora Wellness or used with appropriate rights.

These Terms permit you to use the Services and purchased digital products for personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, resell, or exploit any material from our Services or products without prior written permission from Elunora Wellness.

All rights not expressly granted are reserved by Elunora Wellness.

SECTION 11 - WELLNESS AND MEDICAL DISCLAIMER

Elunora Wellness products are digital self-support tools designed for organization, routines, planning, self-care, reflection, and general wellness support.

They are not medical advice, mental health advice, psychological advice, therapy, diagnosis, treatment, or professional healthcare guidance.

Our products do not diagnose, treat, cure, or prevent any medical, mental health, psychological, hormonal, postpartum, neurodevelopmental, or emotional condition.

Any ADHD-related content is designed as an organization and planning support tool only.

Any postpartum-related content is designed for general support, routines, reflection, and self-care only.

Any body, fitness, wellness, or lifestyle-related content is for general educational and organizational purposes only.

If you are experiencing medical, mental health, postpartum, emotional, psychological, or physical concerns, please consult a qualified healthcare professional.

In case of emergency or severe distress, contact emergency services or a qualified professional immediately.

SECTION 12 - RESULTS DISCLAIMER

Elunora Wellness products are designed to support planning, organization, routines, reflection, and general self-support.

We do not guarantee specific outcomes, health improvements, productivity results, body results, emotional results, financial results, lifestyle changes, or personal transformation.

Your results may vary depending on your personal circumstances, consistency, needs, environment, health, and individual use of the product.

Testimonials, reviews, and examples shown on the website represent individual experiences and do not guarantee that you will experience the same results.

SECTION 13 - OPTIONAL TOOLS AND THIRD-PARTY PLATFORMS

Some Elunora Wellness products may require or work with third-party platforms, such as Notion, email providers, payment providers, apps, or external tools.

These third-party tools are provided “as is” and “as available.” We do not control them and are not responsible for their availability, updates, technical issues, outages, policy changes, or account restrictions.

You are responsible for creating and maintaining any required third-party accounts, such as a free Notion account where needed.

Your use of third-party tools is subject to their own terms and privacy policies.

SECTION 14 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites, platforms, tools, apps, or services.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, terms, or security of third-party websites or services.

If you access third-party links, you do so at your own risk.

Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

SECTION 15 - RELATIONSHIP WITH SHOPIFY

Elunora Wellness is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make through our store are made directly with Elunora Wellness.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Elunora Wellness, including any issue, damage, loss, or claim resulting from purchased products or services.

You hereby release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Elunora Wellness.

SECTION 16 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide, protect, and improve the platform.

For more details, please review our Privacy Policy.

SECTION 17 - FEEDBACK, REVIEWS, AND USER CONTENT

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, testimonials, reviews, feedback, comments, photos, or other content, you grant Elunora Wellness a worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, display, distribute, and promote such content for business, marketing, product improvement, and commercial purposes.

You represent that you own or have the necessary rights to any content you submit and that your content does not violate the rights of any third party.

We may, but are not obligated to, monitor, edit, or remove content that we determine to be unlawful, offensive, misleading, abusive, infringing, or otherwise inappropriate.

You are solely responsible for the content you submit and its accuracy.

SECTION 18 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, availability, digital access, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions, change or update information, or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 19 - PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to use the Services:

For any unlawful or malicious purpose

To violate any applicable law, regulation, or rule

To infringe our intellectual property rights or the rights of others

To harass, abuse, insult, harm, defame, intimidate, or discriminate against others

To submit false or misleading information

To upload or transmit viruses, malware, or harmful code

To spam, phish, pharm, pretext, spider, crawl, scrape, or collect information unlawfully

To interfere with the security or functionality of the Services

To reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services or products

To redistribute, share, resell, or publicly post purchased digital products

To use our products to create competing products

We reserve the right to suspend, disable, or terminate access if we determine that you have violated these Terms.

SECTION 20 - TERMINATION

We may terminate or suspend your access to the Services or digital products at any time, without notice, if we determine that you have violated these Terms or used our products unlawfully.

You remain responsible for any amounts due up to the date of termination.

The following sections will continue to apply after termination: Intellectual Property, License of Use, Wellness Disclaimer, Results Disclaimer, Feedback, Prohibited Uses, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 21 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available for general informational, commercial, educational, and self-support purposes only.

We do not warrant the accuracy, completeness, usefulness, or suitability of any information, product, or content for your personal situation.

Your reliance on any information, digital product, routine, system, guide, planner, template, or content is at your own risk.

Except as expressly stated by Elunora Wellness, the Services and all products offered through the Services are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, error-free, or compatible with every device, browser, app, platform, or third-party service.

Some jurisdictions do not allow certain warranty exclusions, so some of the above exclusions may not apply to you.

SECTION 22 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Elunora Wellness, its owners, partners, affiliates, contractors, service providers, or licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, technical issues, emotional distress, personal dissatisfaction, platform outages, third-party tool issues, or any similar damages arising from your use of the Services or any products purchased through the Services.

Nothing in these Terms limits liability where such limitation is not permitted by applicable law.

SECTION 23 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Elunora Wellness, Shopify, and our affiliates, partners, owners, contractors, licensors, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising out of:

Your breach of these Terms

Your misuse of the Services or products

Your violation of any law

Your violation of any third-party rights

Your unauthorized sharing, resale, copying, or redistribution of digital products

We may control the defense and settlement of any claim where appropriate, and you agree to cooperate with us in such defense.

SECTION 24 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions.

SECTION 25 - WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service and any policies referenced on this website constitute the entire agreement between you and Elunora Wellness regarding your use of the Services.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 26 - ASSIGNMENT

You may not transfer, assign, or delegate these Terms or any rights or obligations under them without our prior written consent.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent where permitted by law.

SECTION 27 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide Services to you shall be governed by the laws applicable to the country where Elunora Wellness is legally established, unless mandatory consumer protection laws provide otherwise.

If Elunora Wellness is legally established in France, these Terms shall be governed by French law, subject to mandatory consumer protection rules applicable in the customer’s country of residence.

SECTION 28 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes on our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to the Services after any changes are posted constitutes acceptance of those changes.

SECTION 29 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

hello@elunorawellness.com